Standing water after a leak
A failed pipe, tap or water service can leave rooms, hallways and storage areas with water that should be removed carefully.
When this service helps
A quick assessment of the water source and whether it has been stopped or isolated.
Laundry or kitchen overflow
Overflow from an appliance or fixture can quickly reach cabinetry, skirting boards and adjacent flooring.
Stormwater entering a property
Rainwater entering through a roof, door, window or low point may require immediate extraction before further drying and restoration work can be assessed.
Common-area or commercial incident
Water incidents in shared corridors, offices, shops and common areas require careful planning around extraction, access, occupants and safe movement.
What you can expect
We assess the affected area, consider the safety of occupants and determine the most appropriate extraction and drying steps for the conditions present.
- A quick assessment of the water source and whether it has been stopped or isolated.
- An initial assessment of the water source and whether it has been stopped or isolated.
- Extraction of accessible standing water where the conditions and materials are suitable.
- Advice on drying, ventilation and whether further structural drying, monitoring or repair work may be required.
How it works
01
Make the situation safer
We establish what happened, what areas are accessible and which immediate hazards need to be avoided.
02
Extract accessible water
We remove standing water from suitable areas and handle affected contents with the property layout in mind.
03
Set the drying plan
We identify whether air movement, dehumidification, structural drying or another trade is the appropriate next step.
Questions about emergency water extraction?
Can you extract water while the leak is still active?
The source should be stopped first wherever possible. If the source cannot be safely controlled, contact the relevant plumber, utility provider or emergency service and keep people clear while the situation is assessed.
Is it safe to walk through standing water?
Not always. Water may be near electrical equipment, contaminated or hiding uneven surfaces. Keep people and pets away until the area has been assessed and made safe.
What happens after the water is extracted?
Extraction is only the first step. Materials can retain moisture, so the next step may include air movement, dehumidification, moisture monitoring, structural drying or repair advice.
Related services
- Water Damage Restoration: For the broader recovery plan after water enters a property.
- Structural Drying: For hidden or retained moisture after extraction.
- Mould Remediation: For mould concerns connected with damp conditions.